Student Accounts & Payments

Main Campus A-1020 (Campus Center)
Phone: (815) 280-6688
Fax: (815) 280-6776

Office Hours:
*Times subject to change

Monday - Thursday: 8:00am – 6:00pm
Friday: 8:00am - 4:30pm
(Closed on Fridays during the summer: May 19-Aug 4)

Special Office Hours:

  • The Saturday before first day of Fall/Spring semester 9:00am - 2:00pm*
  • Spring Break week (Monday-Friday) 7:30am - 4:30pm



If you see an error on this page, please contact the Student Accounts & Payments Office.


Instructor helping students

How can I make a payment?

Full payments can be made in person, by mail, over the phone or online. If you need to spread your payments out over a period of time, JJC offers an automatic online payment plan option through Nelnet Business Solutions, JJC's tuition management program.

What is the automatic payment plan? How do I use it?

Nelnet is a third party the college has partnered with to assist in spreading out your JJC payments for the semester you enroll in. There is a non-refundable $25.00 fee for this service. Please visit the FACTS page to learn more.

How can I find out my tuition balance?

  1. Login to eResources
  2. Go to Students Menu
  3. Under "Financial Information" choose "View Account and Make Payments"

I dropped a class, when can I expect my refund?

Refunds are generated approximately two weeks AFTER classes have begun for the term and on a weekly basis. If payment was received by cash, check or via NBS automatic payment plan, a refund check will be mailed to the current address in the system. Please be sure your address information is current within our system (contact for address corrections). If the student's account was paid by credit/debit card, a credit will be issued back to the same credit/debit card.

However, if the student has a financial obligation still owed to the school (ex: tuition; book voucher; fines; ) their debts will be deducted from their refund. Refunds will not be generated if a student has a restriction placed on their account until the restriction is resolved with the appropriate department.

Student Accounts and Payments does not hold any type of student refund checks for pick up.

Can I get a payment plan during the summer?

Yes, payment plans are offered for all semesters.